Shipping and Delivery Information

At JawaiSafari.org, we strive to provide a seamless booking experience for all our customers. Since we offer wildlife safaris, hotel stays, and travel experiences rather than physical goods, the concept of traditional shipping does not apply. However, we do have a well-structured system for booking confirmations, ticket deliveries, and reservation details. Below is our policy regarding the delivery of service-related documents and information.

1. Booking Confirmation & E-Ticket Delivery

• Once your booking is successfully completed on our website, you will receive an instant confirmation email with all the necessary details, including your booking reference number, itinerary, and payment receipt.
• The confirmation email will also include details regarding the date, time, and meeting point for your safari or accommodation.
• In case you do not receive your confirmation email within 30 minutes, please check your spam/junk folder or contact our support team at support@jawaisafari.org.

2. Physical Ticket Collection (If Required)

• Most of our safari bookings and hotel reservations do not require a physical ticket, as digital confirmations are sufficient.
• However, if a physical ticket or permit is required by local authorities, it will be available for pickup at the designated meeting point before your scheduled safari.

3. Delivery Timeframes for E-Tickets & Booking Confirmations

• Instant Booking: E-tickets and confirmation emails are sent within minutes after successful payment.
• Manual Confirmation Required: Some bookings, such as custom safaris or exclusive packages, may require manual verification and can take up to 24 hours to process.
• If there are any unexpected delays, our team will notify you via email or WhatsApp.

4. Last-Minute Bookings

• For bookings made within 24 hours of the safari time, customers are advised to contact our support team for expedited processing.
• Last-minute reservations are subject to availability and may require additional verification.

5. Changes & Cancellations

• Any changes to your booking (such as date modifications) will be confirmed via email.
• Refunds for cancellations, if applicable, will be processed as per our Cancellation Policy.

6. Customer Support & Assistance

• For any issues related to ticket delivery or booking confirmation, please reach out to our customer support team:
  • Email: support@jawaisafari.org
  • Phone: +91 8058147369
  • WhatsApp: +91 8058147369

We are committed to ensuring a hassle-free experience for our visitors. Thank you for choosing JawaiSafari.org for your wildlife adventure!